This Iced London 3mm Cuban Link Chain was crafted in Europe from Italian 925 Silver coated 3x in the same 14k gold we use for our solid gold pieces. This is known as Vermeil. The thickness of gold on our products are 6x the normal amount of gold found in plating. This chain is manufactured in the highest quality with the same manufacturing processes and standards as the best solid gold jewellery on the market. This product will not fade or tarnish.

Crafted with a nickel-free 925 Silver finished in real 14k gold to create an exceptionally durable, luxury accessory. Below is a list of benefits of 14k Gold Vermeil:

• Economic Luxury: Enjoy the opulence of 14k gold without the hefty price tag of solid gold jewellery.
• Hypoallergenic: Sterling silver serves as the base metal, and the gold vermeil layer is ideal for sensitive skin as it contains no nickel.
• Long-Lasting Brilliance: The thick layer of gold plating ensures long-lasting shine and beauty, resisting tarnishing over time.
• Longevity: The gold plating enhances the silver's durability, resisting tarnishing and maintaining its appearance over time.
• Low Maintenance: Gold-finished silver requires minimal polishing to maintain its sheen, saving you time and effort.

• You can track the status of your order in your Iced London account or through the link in your shipping email
• Official photo ID may be required for delivery: accepted forms of ID are UK or international passport, UK driving license or EU ID card.
• Delivery fees and times are quoted upon checkout. All delivery times are estimated from the moment Iced London sends your shipping confirmation email.

Exceptions

• Custom jewellery and all other Made-To-Order pieces can take up to 6 weeks for delivery.

We are pleased to offer a complimentary 12-month warranty and returns & exchanges within 30 days of reception/collection of your item.

Requesting a return or exchange:

• You must 'Request a return' in your Iced London account before returning your order.
• Refunds will be made to the original purchaser, in the original method of payment.

Return conditions:

• Item must be returned in original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes.
• Upon receipt of your item(s), and subject to inspection by our Quality Service Department, we will proceed with the return
• Custom jewellery and all other Made-To-Order items are non-refundable. Select Made-To-Order items are available for exchange or store credit.

Warranty conditions:

• Our jewellery comes with a 12-month warranty covering manufacturing defects.
• The warranty does not cover normal wear and tear, accidental damage, or improper care.

At Iced London, we take pride in crafting high-quality jewellery pieces that are designed to shine for a lifetime. To ensure your jewelry retains its brilliance, we recommend following these care instructions:

• Avoid Contact with Chemicals: Remove your jewellery before applying lotions, perfumes, hairspray, and other beauty products. Chemicals can dull the sparkle of diamonds and tarnish the gold or silver.
• Store Seperately: When not in use, store each piece of jewellery in a soft pouch or individual compartment to prevent scratching and tangling.
• Gentle Cleaning: Clean your jewellery regularly using a mild, non-abrasive jewelry cleaner or a mixture of mild soap and warm water. Gently scrub with a soft brush, rinse thoroughly, and pat dry with a clean cloth.
• Polishing Cloth: To restore the shine of your jewellery, use a jewellery polishing cloth. Avoid using tissues or paper towels, as they can scratch the metal.
• Avoid Exposure to Harsh Elements: Remove your jewellery before swimming, exercising, or engaging in activities that may expose it to harsh chemicals, saltwater, or extreme temperatures.
• Protect from Direct Sunlight: Prolonged exposure to direct sunlight can cause colour changes in the stones and fade the appearance of the metal. Store your jewelry away from direct sunlight.
• Professional Cleaning: For a deep clean and inspection, consider taking your jewelry to Iced London or any other professional jeweller once a year. They can perform a thorough cleaning and ensure the settings are secure.