Iced Snowflake Pendant in Rose Gold

Add some sparkle to your collection with this Iced Snowflake Pendant by Iced London. Our hand-set baguettes mixed with round-cut stones are designed specifically for absorbing light which reflects back an unparalleled and near blinding shine.

Wear this pendant alone, or stack it! But most importantly, #STAYICY

 

 

 

Pendant Length (excluding bail)	40mm
Pendant Length (including bail)	65mm
Pendant Width	40mm
Pendant Weight	~12g

This product is guaranteed for life. Iced London will repair or replace the item should you experience any defects in craftsmanship or breakage.

Vermeil (typically pronounced vehr-may, it's French!) jewelry is made from 925 sterling silver as its base material, which is a standard material used in high quality jewelry, coated in gold that is at least 10k and is at least 2.5 microns thick.

Gold-plated jewelry on the other hand refers to jewelry that has gold plating at least 0.5 microns thick, and it does not require sterling silver to be used as the base material.

Therefore vermeil is the superior to gold-plated jewelry, and if you've got some spare cash and want to truly level up your jewelry game, this is the way to go!

Please note, the vermeil option is made to order can take up to 4-5 weeks for delivery.

Iced London ships worldwide.

FREE GLOBAL SHIPPING OVER £250

U.K. (Express)	Free via Royal Mail Tracked 24	1 Business Day
USA (Express)	£5.99 via FedEx International Priority	2 Business Days
Canada (Express)	£14.99 via FedEx International Priority	2 Business Days
Canada (Standard)	£5.99 via Canada Post	5-7 Business Days
Rest of Europe (Standard)	£5.99 via Royal Mail International Tracked	4-5 Business Days
Rest of World (Standard)	£5.99 via Royal Mail International Tracked	5-7 Business Days

 

Shipping information

Orders received on weekdays before 11am GMT will be shipped the same day. Orders placed after this time will be sent the next day. Orders placed over the weekend will be shipped out Monday. 

• Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines. 
• All orders are shipped with tracked delivery. 
• The estimated shipping time begins from the day your order is despatched.
• Please note that we are unable to make any changes or cancellations once the order has been placed. Once the order has arrived, please contact us on info@icedlondon.com if you have any questions.

Custom Orders

Custom orders will take up to 6 weeks to make if you paid for priority production, or up to 8 weeks to make if you did not pay for priority production. This production time is in place as these products are made to order and are subject to specific testing and quality control. Please note, even if next day delivery is selected for custom products as the shipment method, the 6 week/8 week delivery still applies.

Vermeil & Solid Gold Orders

Vermeil and solid gold options are made to order and can take up to 5 weeks for delivery.

Returns

We offer a 14 day exchange or refund guarantee. This 14 day window begins once the order has been delivered to the customer.

Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.

Orders sent back to the warehouse after the 14 day exchange or refund window has passed will be returned to the customer. The customer is responsible for covering the shipping cost. 

We cannot accept cancellations or returns on the following items:

• All custom pendants
• All earrings
• All vermeil items
• All solid gold items

Customs Fees

We are not responsible any import or custom fees associated with your order, please check with your country's regulations to see if there will be any additional costs. This includes any import fees for orders sent with Free Express shipping. 

Late or lost orders

When placing your order please make sure that you specify the correct delivery address as Iced London will take no responsibility for missing parcels that have been sent to the wrong address or if requested to leave with neighbour or an outbuilding. 

Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at info@icedlondon.com. We cannot refund or replace lost items until 20 working days after the date or despatch (25 working days for international items).

Items not received but tracking shows they have been delivered

This may happen when items are sent to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. 

Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address. 

Why was my order cancelled?

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are sure that this is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account. If you do not have one, you can easily sign up at www.Paypapl.com.

Faulty items

In the event you have received a faulty item, please contact info@icedlondon.com within 14 days of the item(s) arriving. Please include the following information:

• Your order number
• Which item is damaged
• A description of the problem
• Photographic evidence