Iced London is dedicated to transforming your inspirations into tangible works of art. Be it an original design or one from our collection, the process starts with your imagination.
We believe every piece should tell a unique story. Let's collaborate to craft the perfect piece that speaks to you. Book a personalised consultation, either in-store or virtually, and embark on a journey of creation.
Our jewellery specialist will reach out to you to discuss design ideas, budget and options for your piece to ensure a smooth and seamless process.
Our team of dedicated designers will craft a beautiful piece using 3D models according to your requirements for your approval.
Your beautifully finished custom piece is thoroughly inspected by our in-house quality assurance team.
Your custom piece will be completed and ready to treasure for a lifetime.
The time required to create your custom piece depends on various factors, including the complexity of the design and the materials used. Generally, it takes approximately 4-6 weeks from the time we finalize the design and receive your approval.
The minimum order for custom pieces starts at £1500 GBP ($2000 USD). However, the final price will be determined by the specific item you get. Changing the size and/or specifications will result in a change in price for the item. £1500 represents the minimum order.
Absolutely! We love transforming your unique sketches, drawings, or logos into beautiful pendants. Simply share your design with us, and we'll work closely with you to ensure every detail is perfect.
Yes, you have the flexibility to choose the material and stones for your pendant. We offer options like premium 925 silver, solid gold, VVS Moissanite, and natural diamonds to create a truly personalised piece.
Yes, we can include special engravings on your custom pendant to add a personal touch. Let us know what you'd like to engrave, and we'll make it happen.
Getting started is easy! Simply fill out our bespoke custom pendant form on our website, providing details about your design preferences. Our expert team will review your information and get in touch to discuss the process further.
Yes, we can provide you with a mock-up or 3D model of your custom pendant for approval before we begin production. This allows you to visualise the final design and make any necessary adjustments.
Unfortunately, bespoke custom pendants are non-refundable once production begins. We want to ensure that every detail aligns with your vision before moving forward, so we encourage you to provide clear instructions during the design process.
We will keep you informed throughout the production process, providing updates on the status of your custom pendant. You can also reach out to our customer support team at any time for further assistance.
