Custom Jewelry Consultation
To ensure we provide you with the best possible service and dedicated attention, we require a consultation fee of £80 GBP / $100 USD. This fee is fully credited towards the final cost of your piece should you decide to proceed with production. This process helps us focus on serious inquiries and ensures that you receive the utmost care and creativity from our skilled jewelry designers.
Disclaimer: We do NOT create CAD designs or begin production on your custom piece until we receive a deposit. This consultation fee is NOT a deposit for your custom piece.
Details
A custom-designed piece which sets you apart from the crowd. Invest in yourself/your brand today and we will help you step out with a truly unique look designed specifically for you.
We charge a £80 GBP / $100 USD consultation fee which is applied in full towards the cost of the piece if you move forward to production. Iced London receives hundreds of custom requests and this allows us to separate curious people from those that are intent to craft their custom piece.
We do NOT create CAD designs or begin production on your custom piece until we receive a deposit. This consultation fee is NOT a deposit for your custom piece.
Upon paying the consultation fee, you will instantly be paired with a custom jewellery expert who will work with you to design your custom piece.
Frequently Asked Questions
What is the minimum order, and what is the consultation fee for?
The minimum order for custom pieces start at $800 USD. However, the final price will be determined by the specific item you get. The consultation fee allows our experts to take their time and fully focus on making the best custom piece to fit your exact requirements, making it perfect for you. This fee will be deducted from your order, so it serves as a deposit. This fee is non-refundable.
What if I'm not happy with how the custom piece looks?
After we take down your design ideas and specifications we make a 2D Drawing and a 3D CAD design which shows exactly how your piece will look. We send you the designs and you let us know whether you would like to go ahead and begin production, or whether there are any adjustments you would like us to make. There are unlimited revisions, so we will keep adjusting the design until it is perfect for you. Once we get your confirmation for the final design, we begin production.
How long will it take?
The designs will take 7 days to be made. The production time is 4-6 weeks, depending on how many changes are made during the design phase. You will be kept up to date on the project throughout.
What materials are available?
We work with many different materials according to all budgets and requirements.
Who We've Worked With
Frequently Asked Questions
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The time required to create your custom piece depends on various factors, including the complexity of the design and the materials used. Generally, it takes approximately 4-6 weeks from the time we finalize the design and receive your approval.
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The minimum order for custom pieces starts at $800 USD. However, the final price will be determined by the specific item you get. Changing the size and/or specifications will result in a change in price for the item.
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Absolutely! We love transforming your unique sketches, drawings, or logos into beautiful pendants. Simply share your design with us, and we'll work closely with you to ensure every detail is perfect.
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Yes, you have the flexibility to choose the material and stones for your pendant. We offer options like premium 925 silver, solid gold, VVS Moissanite, and natural diamonds to create a truly personalised piece.
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Yes, we can include special engravings on your custom pendant to add a personal touch. Let us know what you'd like to engrave, and we'll make it happen.
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Getting started is easy! Simply fill out our bespoke custom pendant form on our website, providing details about your design preferences. Our expert team will review your information and get in touch to discuss the process further.
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Yes, we can provide you with a mock-up or 3D model of your custom pendant for approval before we begin production. This allows you to visualise the final design and make any necessary adjustments.
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Unfortunately, bespoke custom pendants are non-refundable once production begins. We want to ensure that every detail aligns with your vision before moving forward, so we encourage you to provide clear instructions during the design process.
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We will keep you informed throughout the production process, providing updates on the status of your custom pendant. You can also reach out to our customer support team at any time for further assistance.