We are unable to offer price adjustments on items previously purchased that have now become eligible for discounts, as discount codes are only applicable during eligible periods.

No, items purchased during our end-of-season sale are final sale. All final sale items are not eligible for a return or exchange.

Sale items are final sale and not usually eligible for cancellation. However, if you contact us at info@icedlondon.com immediately after placing your order, and it has not yet shipped, we may be able to cancel it as a one-time exception.

Because sale items are limited and final sale, changes or modifications (such as size, product choice, or shipping address) are generally not possible. If you contact us right after placing your order and it hasn’t shipped yet, we’ll do our best to assist — but changes cannot be guaranteed.